Privacy Policy

Last updated: October 7, 2025

This Privacy Policy describes how ArcticHug ("we," "us," or "our") collects, uses, and discloses your information when you use our website arctichug.com (the "Service"). It also explains your privacy rights and how the law protects you.

Information We Collect

Personal Information

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you, including:

• Name and contact details
• Email address
• Phone number
• Shipping and billing addresses
• Payment information

Usage Information

We automatically collect certain information when you visit, use, or navigate the Service. This information may include:

• Device and connection information
• Browser and usage data
• IP address
• Cookie and tracking technology data

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Communicating with you about orders and updates
• Providing customer support
• Sending marketing communications (with your consent)
• Improving our products and services

Information Sharing

We may share your information in the following situations:

• With service providers who assist in our operations
• To comply with legal obligations
• To protect our rights and prevent fraud
• With your consent or at your direction

Your Privacy Rights

You have certain rights regarding your personal information, including:

• Accessing your personal information
• Correcting inaccurate information
• Requesting deletion of your information
• Opting out of marketing communications

Security Measures

We implement appropriate security measures to protect your personal information, including:

• Encryption of transmitted data
• Secure storage systems
• Regular security assessments
• Limited access to personal information

Contact Information

If you have questions about this Privacy Policy or our practices, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.