Payment Policy

Last updated: October 7, 2025

Accepted Payment Methods

PayPal

We accept payments through PayPal, which offers you two convenient options:

  • Pay with your PayPal account
  • Pay with credit/debit card through PayPal (no account required)
Your order will be shipped to the address provided in PayPal. Please ensure it's correct before completing your purchase.

Payment Process

PayPal Account Payment

  1. Select items and proceed to checkout
  2. Click "Pay with PayPal"
  3. Log in to your PayPal account
  4. Confirm payment details
  5. Complete transaction

Credit/Debit Card Payment

  1. Select items and proceed to checkout
  2. Click "Pay with Debit/Credit Card"
  3. Enter card information
  4. Provide shipping details
  5. Complete transaction

Security Measures

Your payment security is our top priority. We implement the following measures:

  • SSL encryption for all transactions
  • PCI DSS compliance
  • Secure payment processing through PayPal
  • No storage of credit card information

Order Processing

Processing Timeline

  • Order confirmation: Immediate
  • Payment verification: 1-2 hours
  • Order processing: 1-2 business days
You will receive email confirmations for both your order and payment processing.

Currency and Pricing

  • All prices are in Swedish Krona (SEK)
  • Taxes will be calculated based on your location
  • Shipping costs are calculated at checkout

Contact Information

For questions about payments or transactions, please contact us:

ArcticHug
Kammakargatan 50
111 60 Stockholm
Sweden

Email: ask@arctichug.com
Phone: +46 8 20 20 71
Hours: 9:00 AM - 10:00 PM Daily